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Financial Aid Complaints
Students who have complaints about financial aid may contact the Office of Financial Aid via email at email@example.com. Complaints sent to this address will be forwarded to the Director of Financial Aid.
If the dispute is not resolved to the student’s satisfaction, there are resources outside of the College that may assist:
Federal Ombudsman for federal loan disputes U.S. Department of Education FSA Ombudsman Group 830 First Street, NE Mail Stop 51444 Washington, DC 20202-5144 Phone: (877) 557-2575 Fax: (202) 275-0549
The Office of Financial Aid will review all complaints sent directly to the Director of Financial Aid, Vice President of Enrollment Management, Provost, President of the University and all other officials who may receive a complaint regarding issues with financial aid. All complaints are taken seriously, and will be viewed and responded to promptly.